Meet the Team

Grace has been spearheading content marketing plans, website design ideas and comprehensive marketing strategies since Doctor Web Solution’s (now Boxtop Marketing’s) founding in 2011. She’s passionate about discovering each and every small business’ online potential – and solving the thousands of puzzles that pop up along the way.

Grace’s background in writing, design, and business management makes her an expert at telling a small business’ story – whether that means better articulating what’s already in practice or developing a new brand and identity. She doesn’t give up and loves when an in-depth research project results in a new possibility for one of our clients. She will work with you from the beginning of your connection with Boxtop and ensure that you see real results from our tailored work.

“I love what I do because I’m never done. Flexibility, creativity and resourcefulness guide every choice that I make for our clients, whether they’ve been with us for years or we’re just getting to know their business.  Our clients appreciate my attention to detail and understanding of what makes their brand unique. I’m always available to bounce ideas off of, and I maintain frank and open communication with clients at all times. My priority is to unlock your online potential, and I will work with you closely to figure out exactly what that means for your business and your industry.”

Jen is committed to creating unique and informative content to bring your brand to life. She has a background in content development, copy editing, SEO optimization, marketing strategy, creative website development, and implementation of digital advertising solutions. She has written blog content for a wide range of industries and professions, including medicine and pharmaceuticals, law, construction, fitness, lifestyle, pet care, and travel. Jen enjoys the challenge of making complex ideas entertaining and easily understood.

Michelle manages our clients’ social media pages by creating and implementing social media strategies that align with our clients’ business objectives. She has a background in digital marketing and graphic design. Her professional passions include blogging, photography and creating engaging graphics for social media posts.

“I absolutely love helping our clients market their practices through social media. Even though social media marketing is not a regular “9 to 5″ job because you have to work outside of regular business hours (responding to comments, making sure the posts look good), I can say this is one of my favorite parts of digital marketing. I always get excited to see how the content I wrote and scheduled for our clients performs. Social media continues to evolve every day which provides companies with the powerful ability to reach more clients/patients right through their mobile devices- and to me that is very exciting!”

Ellen has a background in art, design, and collaborating with teammates, clients, and customers. She has been with Boxtop Marketing since 2014, serving clients through web development strategies, and enhancing their digital profiles. Ellen’s design and social media experience give her the perfect eye for promotional graphics and other social media-related design. Ellen also oversees reporting for our clients and helps them understand how we’re measuring their website performance.

“I love marketing, because when done well it’s a creative process that allows companies to show clients who they are, and connects people to brands, items, processes and products that fit with, and enhance, their lives. At Boxtop Marketing, I enjoy understanding clients’ needs, creatively solving problems, and working with others to develop content and ideas that can energize an organization’s online presence.”